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Plans & Packages

Platinum

Co-Managed

Platinum

Full proactive IT management + security for growing teams.


What you get: 


Unlimited business-hours remote support (fast helpdesk)


24/7 monitoring & proactive patching (RMM)


Managed endpoint security (next-gen protection + threat response)


Email security & anti-phishing protection (link and attachment defense)


SaaS security alerts for Microsoft 

Full proactive IT management + security for growing teams.


What you get: 


Unlimited business-hours remote support (fast helpdesk)


24/7 monitoring & proactive patching (RMM)


Managed endpoint security (next-gen protection + threat response)


Email security & anti-phishing protection (link and attachment defense)


SaaS security alerts for Microsoft 365 (suspicious sign-ins, risky changes)


Dark web identity monitoring for user accounts


Microsoft 365 security & governance checks (Secure Score improvements)


Proactive alignments + quarterly reviews (roadmap, priorities, reporting)


Free AI & staff training (safe use + cyber awareness)


Backups / disaster recovery (add-on)

Excluded:


Projects (quoted separately)

Silver

Co-Managed

Platinum

Strong remote support + security for cloud-first teams.


What you get:


Business-hours remote support


24/7 monitoring & patching for user laptops/PCs (RMM)


Endpoint security baseline (malware + ransomware protection)


Email security & anti-phishing protection


SaaS alerts for Microsoft 365 (security events and risky logins)


Dark web identity monitor

Strong remote support + security for cloud-first teams.


What you get:


Business-hours remote support


24/7 monitoring & patching for user laptops/PCs (RMM)


Endpoint security baseline (malware + ransomware protection)


Email security & anti-phishing protection


SaaS alerts for Microsoft 365 (security events and risky logins)


Dark web identity monitoring


Scheduled service check-ins + improvement actions


Excluded:


Onsite support (add-on)


Servers, firewalls, and “big infrastructure” devices


Backups / disaster recovery (add-on)


Projects (quoted separately)

Co-Managed

Co-Managed

Co-Managed

Oversight + security when you already have internal IT.


What you get:


Security stack for users (endpoint + email protection)


24/7 monitoring & patching (RMM) with policy-based standards


SaaS alerts for Microsoft 365 security events


Dark web identity monitoring


Microsoft 365 security & governance checks (Secure Score improvements)


Proactive align

Oversight + security when you already have internal IT.


What you get:


Security stack for users (endpoint + email protection)


24/7 monitoring & patching (RMM) with policy-based standards


SaaS alerts for Microsoft 365 security events


Dark web identity monitoring


Microsoft 365 security & governance checks (Secure Score improvements)


Proactive alignments + quarterly reviews (vCIO-led roadmap)


Escalation support for complex issues (not day-to-day tickets)


AI & Free staff training


Excluded:


Daily helpdesk (handled by your internal IT/provider)


Backups / disaster recovery (add-on)


Projects (quoted separately)

Block Hours + Basic Security Stack

Block Hours + Basic Security Stack

Block Hours + Basic Security Stack

Flexible support hours with baseline protection.


What you get


Pre-purchased support hours used as needed


Remote support during business hours (consumes hours)


Basic endpoint protection + device health checks


Monitoring alerts for core device issues (lightweight RMM)


Excluded


Email anti-phishing protection


SaaS security alerts for Microsoft 365


Dar

Flexible support hours with baseline protection.


What you get


Pre-purchased support hours used as needed


Remote support during business hours (consumes hours)


Basic endpoint protection + device health checks


Monitoring alerts for core device issues (lightweight RMM)


Excluded


Email anti-phishing protection


SaaS security alerts for Microsoft 365


Dark web identity monitoring


Microsoft 365 governance checks


Alignments, quarterly reviews, AI/staff training


Backups / disaster recovery


Projects (quoted separately)

Add-ons

Block Hours + Basic Security Stack

Block Hours + Basic Security Stack

  • Backups & DR
  • Onsite support
  • Server & firewall management
  • M365 backup
  • Projects & migrations
  • After-hours support

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